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Job Title : Receptionist- Apprentice
Employer : The Moorings Medical Centre
Location : Croydon, London, CR8 5DG
Position Type : Apprenticeship
Apprenticeship : Advanced Level Apprenticeship
Sector : Business
Vacancy Reference : VAC-00706
Brief Description : To ensure that patients are received courteously and are dealt with promptly either face to face or telephone, act as liaison between patients and clinical staff in the practice, accurate and effective message taking, promote the practice in a positive way


Qualifications Required : GCSE Grade C or above in Maths and English (or equivalent qualification)
Answer telephone dealing with or redirecting enquiries as appropriate
Handle general enquiries, referring where necessary
Make new and follow up appointments
Accept and record messages for doctors and nurses
Daily-Scan medical records and correspondence using Docman
Read-Coding of clinical correspondence into medical records
Make appointments for hospital transport when appropriate
Work as part of a reception team
Daily-Collection of prescriptions from post, over counter and from pharmacies.
Register new patients – if required
Printing off medical records enabling them to be transferred to new GP practice. – if required

Number of Positions Available : 1
Working Week : 37.5 hours per week
Application Deadline Date : 23/11/2020
Possible Start Date : 07/12/2020
Skills Required : Handover to colleagues
Clarity of messages taken
Empathy with patients
Recognition of urgency and accuracy
Flexibility within your team and working hours

Training to be Provided : Apprenticeship Standard including End point assessment and Functional Skills in Maths and English
Things to consider : wage is negotiable

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